RSI has completed its conversion to state of the art CR Platinum Software as of October 1, 2005. CR Software has a tremendous reputation within the collection industry and is quickly approaching having more users than any of their competitors. Their support and user interaction is unsurpassed. This change was well planned for months in advance. RSI had several programs and features tailored to our operational needs (commercial insurance recovery) and was finalized with even less than the anticipated typical conversion issues. Training was performed on sight for 5 solid business days as well as a 3 day management training seminar held at their home office in Fairfax, Va. This conversion is undoubtedly an upgrade for our staff which now has eased into our new system. We have numerous enhancements not only in collection aids, but also in reporting features internally and to our clients. We have streamlined direct access to skip trace information, asset searches and credit bureaus. RSI is certain that our clients will experience the ultimate benefit of an overall more efficient recovery program.
